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First one arrived with crack under downstream, replacement issued and is en route
Really nice
Let me start off by saying hands-down. The quality of this piece is superb the craftsmanship and the detail put into it cannot be put into words the quality is unparalleled to anything I’ve ever used before. When I started to look for a pipe of this kind I didn’t expect to find something that would absolutely, set the bar of expectations so high I do not think it could be surpassed by another water pipe.
Katana Bong
Glued leather peeling and big crack down the downstem on both sides beside that it’s great I love it and I’ve only had it for 20 mins 🙏🏻would like a new one so it will last for ever
Please accept our sincere apologies for any inconvenience you’ve experienced. We want to assure you that your product is covered under warranty, and a replacement has already been shipped. If you encounter any further issues or need additional assistance, please let us know. We appreciate your feedback and value your continued support.
